Terms and Conditions

General

  • The Check-in time is between 15:00 and 20:00 on the date of arrival and the check-out time is between 08:00 and 11:00 on the date of departure. We will be as flexible as possible while still ensuring the smooth running of the hostel.
  • All guests will be required to provide appropriate photo identification at check-in and to complete and sign a guest registration form that also states that he/she has read, understands and will abide by these Terms and Conditions.
  • The Duty Manager may, at his/her discretion, carry out a room inspection of all rooms to determine that no malicious or accidental damage has occurred. Should any damage be found, the guest or group shall be charged accordingly, and the guest or group booking may be terminated at the Duty Manager's discretion with no refund of monies paid.
  • We do not allow children on the premises unless they are over the age of 7 and accompanied by an adult.
  • Should any guest or group be found to have non-paying persons staying in their room(s), the guest or group shall be charged for the extra persons and the on-going booking may be, at the Duty Manager's discretion, terminated with no refund of monies paid.
  • Should a guest or group become unruly in any manner resulting in complaints or, at the Duty Manager's discretion, disturbing other guests, Kyoto Misasagi House retains the right to terminate the agreement resulting in eviction with no refund of monies paid.
  • All rooms within the Hostel are designated No Smoking apart from the Lounge area and No Pets Allowed, excepting of course registered guide dogs. Smoking, in any area of the hostel, is a serious offence and will be treated as such, possibly resulting in the eviction of anyone breaking this regulation.
  • Illegal substances of any kind will not be tolerated and will result in the eviction, and possible prosecution, of the offending party.
  • Kyoto Backpackers House retains the right to refuse entry to the building of any persons that are clearly under the influence of illegal drugs or excessive alcohol.
Cancellations and Amendments
  • Amendments can be made up to 24 hours prior to the day of arrival depending upon the nature of the change and availability.
  • Should you, for any reason, wish to cancel your booking, please advise us as soon as possible, and not later than 24 hours prior to the day of arrival. Should your cancellation be within the 24-hour period, the full amount for the first nights stay shall be charged.
  • Should any, or all, guests not arrive on the booked date of arrival, we will charge for the full amount of the first nights accommodation for non-arriving guests and the remainder of the booking will be cancelled.

Payments

  • Currently we only accept payments in cash to be paid on arrival.